Customer Service

MNS is pleased to announce that we have restructured our customer service support to offer a single point of contact for all of your customer service needs.

We are very excited to offer this elevated level of support, and we are looking forward to providing better access to the answers you need!

We offer:

  • Resolution to your concerns.
  • Prompt attention to phone calls and emails.

For customer service assistance, please call 800-949-2159, Option 5 or email

EFT Enrollment

There is still time to sign up for Electronic Funds Transfer (EFT) so your facility can receive daily reimbursement. There are two ways to sign up:

  • Go to the Provider Services tab on this website and click on the Provider Portal button to access the Provider Portal.
  • Contact your Customer Service Representative at 800-949-2159, Option 5 or email

Upcoming Conferences

MNS will be exhibiting at the 2017 OHCA Annual Convention
WHEN: May 2–3, 2017
WHERE: Columbus Convention Center, 400 North High Street, Columbus, Ohio

Please visit us at Booth 339. Also check out for more information.

Please also join us for an evening of refreshments and conversation at Wolf’s Ridge Brewing Tap Room, 215 North 4th Street, Tuesday May 2, 5:30–10:00 p.m.

MNS will be exhibiting at the 2017 CMSA Conference & Expo
WHEN: June 23–30, 2017
WHERE: Austin Convention Center, 500 E. Cesar Chavez Street, Austin, Texas

Please visit us at Booth 229. Also check out for information.