National ACO Selects MNS To Build And Manage Their National Skilled Nursing Network

MNS is pleased to announce that National ACO has selected MNS to build and manage their skilled nursing home network. National ACO—a Next Generation ACO—currently operates across 6 states: California, Tennessee, Arizona, Colorado, Texas, and Pennsylvania. MNS looks forward to applying vast Medicare Advantage industry knowledge to the ACO and Next Generation ACO market.

Skilled nursing facilities meeting the CMS designation of three stars or more interested in receiving Medicare patient referrals from National ACO in 2017 should immediately contact Robin Watts, Provider Development Manager, at to meet the deadline for the CMS filing.

The MNS Lean Journey

MNS has been practicing Lean management for the past decade as a method for process and quality improvement.

Every lean coach has a favorite example―that one organization that best embodies core principles, a unique, “situational approach” that makes them even more successful, and obviously, they must achieve impressive operational results. In this league, 2X output, 95% lead time reduction, and 10X quality performance improvements are barely enough to get noticed. Toyota, Wiremold, and ThedaCare are all common representations, but far and away, my preferred example is Management and Network Services (MNS), and I refer to them a lot.
The MNS Lean Journey

Read the full article written by our Lean coach.

MNS Offers More Services to Skilled Nursing Providers

Management and Network Services is continually evolving as a value added and cost saving service organization. We are listening to our clients, both payors and providers, to ensure that we are adequately identifying their needs and providing solutions to meet those needs by expanding service offerings outside of our traditional model. Simply choose the service that is right for you.

  • Contracting Services
  • Credentialing Services
  • Admissions Support & Care Coordination Services
  • Claims, Billing, & Collections Services
  • Contract Administration Services

For more information, please contact Provider Development via email at or call 800-949-2159, Option 7.

Provider Portal Updates

Providers are encouraged to check out the exciting enhancements to MNS’ state-of-the-art web-based Provider Portal. New features include online claim inquiry dialog with MNS and payor representatives; automatic notification when a case requires documentation, a note needs attention, or an EFT payment was processed by MNS; online review of published documents; and the ability to see and review the entire patient case file. Most recently, MNS has built the AUTH CONNECT component to the portal. This piece will be especially useful to providers who have direct contracts with payors. Utilize MNS’ portal to communicate directly 24/7 with your payor case managers, upload clinical documents, and get immediate notification of any case activity—all at no cost beyond your membership fee. Contact your assigned MNS Provider Education Executive for a Provider Portal Quick Start Guide and to schedule a Provider Portal tutorial for your staff.

Hospital Discharge Planners

MNS provides a special service to help you place your patients in a quality and suitable skilled nursing facility. For a list of credentialed providers in MNS’ skilled nursing facility network, as well as the insurance contracts in which each credentialed provider participates, simply do the following:

  1. Click on the NURSING HOME LOCATOR button or the Hospital Services tab at the top of this web page.
  2. Choose variables from the drop down menus (state, county, provider, payor, and/or specialty).
  3. Click the BUILD PLACEMENT GUIDE button
  4. Save PDF.

For additional information on services MNS can assist hospital providers with, please contact

EFT Enrollment

There is still time to sign up for Electronic Funds Transfer (EFT) so your facility can receive daily reimbursement. There are two ways to sign up:

  • Go to the Provider Services tab on this website and click on the Provider Portal button to access the Provider Portal.
  • Contact your Customer Service Representative at 800-949-2159, Option 5 or email

Payor News for 2018

Members of the MNS network in Pennsylvania have been invited to join the Gateway Network through MNS.

Members of the MNS network in AL, AR, FL, IL, LA, KY, MO, MS, NC, TN, and TX, have been invited to join the WellCare Network though MNS.

Members of the MNS network in Louisiana have been invited to join the AmeriHealth Caritas Network through MNS.

Members of the MNS network in Louisiana have been invited to join the Louisiana Healthcare Connections Network through MNS.

Members of the MNS network in Florida have been invited to join the Cigna Network though MNS.

Members of the MNS network in Ohio have been advised that UnitedHealthcare is adding a value-based component to the reimbursement structure that is currently in place for UHC Ohio Medicaid. The change will not go into effect until September 1, 2018. Contact Linda Young-Beck at 614-546-9675 or via email at with any questions.